Fulfilling the Promise of Generative AI 15 Proactively Prepping for GenAI Integration Integrating GenAI with existing systems can be complex and challenging. Whether a retailer is concerned with using GenAI in concert with inventory management to reduce merchandise shrinkage or a media company is looking to optimize revenue opportunities in its subscriber management application, aligning GenAI tools with business-critical systems can be harder than it looks. Unquestionably, taking the right steps in GenAI integration with core systems requires the right talent, modern technology, and the proper use cases, as well as the appropriate level of financial investment. It also must be done as part of a thorough, open-minded analysis that starts with use cases and workloads. To make this integration process as efÏcient and successful as possible, consider it as part of a three-phase development and deployment process. In Phase 1, • Data preparation. organizations start with: • GenAI model selection. • Commitment to the right partner. • Integration approach and priorities, such as integrating to which systems, for which reasons, and in which order. • Model training. During Phase 2, • Methods for testing, analysis, and rearchitecting the solution. Organizations should be ready to repeat these to ensure there is no unexpected organizations settle on: variation in the results. • Decisions regarding APIs, such as if they are needed at all or which ones are necessary, and ensuring the proper documentation of those integrations. • Selection, installation, and testing of the AI infrastructure. • Installation and all relevant integrations. • Testing and analysis in real-world production environment. Finally, Phase 3 • Implementing adjustments, as necessary. is where much of the • Monitoring and maintenance. high-visibility activities • Conducting governance, risk, and compliance due diligence, such as audit trails, reports, and documentation for: ǝ Security. take place, including: ǝ Data protection. ǝ Privacy. ǝ Data governance. © 2024 TechTarget, Inc. All Rights Reserved. Back to contents